Shipping Protection & Tipping Policy
Shipping Protection & Tipping Policy
We want every customer to feel confident and in control when placing an order with us. For added flexibility, we offer optional services such as Shipping Protection and Tipping during checkout.
1. Optional Add-On Services
Both Shipping Protection and Tipping are completely optional. They are not required fees and will only be added to your order if you choose to select them during checkout.
Shipping Protection provides optional coverage for eligible packages that may be lost, damaged, or stolen while in transit.
Tipping is an optional way to show appreciation for the team members who help with order fulfillment and customer support.
You are always free to complete your purchase without selecting either service.
2. Shipping Protection Coverage
If you choose to purchase Shipping Protection, your order may be covered for certain eligible shipping-related issues, including package loss, damage, or theft during transit.
For full details regarding coverage, eligibility, limitations, and exclusions, please review our Shipping Protection page:
https://youucopyian.com/products/shipping-protection
3. Refunds for Shipping Protection & Tips
If you selected Shipping Protection or added a Tip and later change your mind, you may request a full refund of the amount paid for that optional service.
This also applies if the service was selected by mistake during checkout.
We are happy to process eligible refund requests for Shipping Protection or Tips even if your order has already been shipped. Refunds under this policy apply specifically to these optional add-on charges and do not automatically affect the rest of your order.
4. Need Help?
If you would like to request a refund for Shipping Protection or a Tip, or if you have any questions about these services, please contact our customer support team.
Phone / SMS: +1 (213) 927-9640
Email: support@youucopyian.com
You may also reach us through the contact options available on our Contact Us page.
Our team will be happy to assist you as quickly as possible.